Our Vision
At 99BOTS, we believe that agent-to-agent communication is the future. That's why we are continuously working on our Conversion AI. Developed for companies that rely on resource-efficient customer service and sales support processes. Managing these processes with maximum efficiency and high quality will be an indispensable competitive advantage.
Our Mission
We deliver an agent architecture that is independent of LLM models and guarantees strategic sovereignty. We build the solution depth, compliant with data protection and GDPR, easily implementable in existing IT and communication systems. Always flexibly adaptable to new requirements. For measurable service excellence and sustainable success.
About us
Our Founding
Founded in Düsseldorf, 99BOTS was born out of the need to bridge the gap between the transformative potential of AI and the strict regulatory requirements of the finance and insurance industry. With a deep understanding of processes and a clear vision for intelligent automation, we develop solutions that make your business more efficient, secure, and future-proof.
Our Approach
99BOTS combines modern AI with a deep understanding of processes to turn requests into completed transactions. With PULSE DeepConnect, you can configure AI agents based on your tasks, rules, and approvals. The knowledge base provides reliable information, and integrations (API) ensure that results flow back into your systems in a structured manner without the agents having direct access to the systems.
This results in automation that remains controlled, traceable, and compliant with data protection regulations, and can be expanded step by step.
We take a pragmatic approach: you can get started quickly with the most important use cases without months of implementation workshops. With PULSE DeepConnect, you get the tools you need to configure tasks, agents, and workflows yourself and get straight to work.
If technical support is required, simply involve your IT expert or a 99BOTS professional: You can invite them directly on the platform, configure everything together, and implement integrations or interfaces cleanly. This keeps the implementation lean, transparent, and under your control, and you can expand step by step as soon as the next use case arises.
What defines us
AI is only helpful if it is reliable. That's why we focus on quality rather than showmanship: clear guidelines, transparent processes, and robust integrations instead of vague promises. This results in solutions that truly take the pressure off teams – solutions that are transparent, compliant with data protection regulations, and operable in the long term.
Data-driven Decision-making
We make processes measurable: you can see which issues occur frequently, where processes get stuck, and which steps take up time. This allows you to recognize patterns early on and optimize in a targeted manner instead of relying on gut feeling. The result: less friction, better quality, and predictable relief.
Security and Data Protection
Security and data protection are part of our thinking right from the start. Access is controlled via defined interfaces, and process steps can be traced and logged. This ensures that sensitive data remains protected and automation remains auditable, even in demanding environments.
Personalization and User Experience
Users expect fast, easy communication without rigid forms. Our agents ask specific questions, collect only the necessary information, and complete processes efficiently. This improves the customer experience and reduces the workload for your team.
Working in Partnership
We work in a solution-oriented and pragmatic way, focusing on real added value. You get a system that you can control and expand yourself, and support where it is really needed. This produces results that work in everyday life, not just in the project.
Sustainability and Social Responsibility
With growing awareness of environmental and social issues, sustainability is becoming central to our activities. We develop software that works efficiently and meets the highest ethical standards. For us, social responsibility also means making our services more accessible, for example, through multilingual communication, even if the knowledge base is maintained in German.