No more superficial chatbots
99BOTS introduces PULSE DeepConnect, a revolutionary product: Agentic AI for premium customer service in medium-sized businesses. You configure AI agents based on your tasks, workflows, and rules, including your own knowledge base and API integrations into your systems.
All communication channels converge in PULSE DeepConnect: telephone/hotline, email, WhatsApp, form, and chat.
Best of all, your new service agent is ready to go right out of the box. You can set it up in just a few minutes and start working productively right away.
How does it work? It's simple:
Sounds easy? Give it a try.
Susanne Jungblut asked around for PENSIONS•INDUSTRIES to find out where AI is already being used in the German pension system and where obstacles still remain. Among others, Stephan Döll (99BOTS) also shares his thoughts.
How companies can strike a balance between AI integration and digital self-determination. Artificial intelligence is the driving force behind the modern economy—but how can companies maintain their independence? In our latest guest article
In our interview with StartupValley Magazine, we show how 99BOTS masters the balancing act between highly automated AI and full process reliability with PULSE DeepConnect. We rely on a model-independent architecture to enable companies to
We support you in your AI transformation from the initial idea to productive use. Together, we identify the right use cases, define tasks and workflows, and establish rules, approvals, and handovers. In addition, we build up your knowledge base and integrate the solution into your systems (e.g., CRM, ticket system, inventory) via API. On request, we can also support you with operation, optimization, and expansion.
PULSE DeepConnect is the software solution from 99BOTS that allows you to configure AI agents for your service. You define your tasks and workflows—rule-based with approvals and handovers. The agent understands your customers' concerns, asks for missing data in a targeted manner, and uses your knowledge base. API integrations allow actions to be executed in your CRM systems and results to be written back in a structured manner. Ready to go in minutes, right out of the box.
At 99BOTS, we believe that agent-to-agent communication is the future. That's why we are continuously working on our Conversion AI. Developed for companies that rely on resource-efficient customer service and sales support processes. Managing these processes with maximum efficiency and high quality will be an indispensable competitive advantage.
We deliver an agent architecture that is independent of LLM models and guarantees strategic sovereignty. We build the solution depth, compliant with data protection and GDPR, easily implementable in existing IT and communication systems. Always flexibly adaptable to new requirements. For measurable service excellence and sustainable success.
